Social Engineering Scams Exploiting Mobile Device Features to Steal Credentials and Funds

Cybercriminals are increasingly leveraging built-in features of popular mobile platforms to execute sophisticated social engineering scams aimed at stealing sensitive credentials and financial assets. On WhatsApp, scammers exploit the screen-sharing function by impersonating trusted entities such as bank employees or support agents, coercing victims into sharing their screens under the pretense of resolving urgent security issues. This access enables attackers to view and capture one-time passwords (OTPs), banking details, and other personal information, resulting in significant financial losses. In response, Meta has introduced AI-powered safety tools, including real-time warnings when users attempt to share their screens with unknown contacts, to mitigate these attacks.

Similarly, iPhone users are being targeted through phishing campaigns that exploit the "Find My" feature. After a device is lost or stolen, scammers send convincing fake messages—purportedly from Apple Support—containing links that claim to help locate the missing phone. By leveraging accurate device details and the victim's sense of urgency, attackers trick users into divulging their Apple ID credentials, potentially granting full access to personal data and accounts. Authorities such as Switzerland’s National Cyber Security Centre have issued warnings about these tactics, emphasizing the need for heightened vigilance when responding to unsolicited messages related to lost devices.