Terms of Service
Last updated: September 28, 2026
1. Acceptance of Terms
By accessing or using the services provided by Mallory Intelligence, Inc. (“Mallory,” “we,” “us,” or “our”), including our website at mallory.ai and any related software, applications, or services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Services.
2. Description of Services
Mallory provides a software-as-a-service (SaaS) platform for threat intelligence, security operations, and related cybersecurity services. The Services are delivered electronically via the internet and may include APIs, dashboards, reports, and integrations with third-party tools.
3. Account Registration
To use certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Subscriptions and Payment
Access to the Services may require a paid subscription. Subscription fees, billing cycles, and payment terms are described in your order form or on our pricing page.
- All fees are stated in U.S. dollars and are non-refundable unless otherwise specified.
- Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
- We reserve the right to change our pricing with 30 days' notice. Price changes will take effect at the start of the next billing period.
- Failure to pay may result in suspension or termination of your access to the Services.
5. Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
- Reverse engineer, decompile, or disassemble any part of the Services.
- Attempt to gain unauthorized access to the Services, other accounts, or related systems.
- Use the Services to transmit malware, spam, or other harmful content.
- Resell, sublicense, or redistribute the Services or Mallory Data without our prior written consent, except as permitted in Section 9.
- Interfere with or disrupt the integrity or performance of the Services.
6. Intellectual Property
All rights, title, and interest in and to the Services, including all software, content, Mallory Data (as defined in Section 9), trademarks, and other intellectual property, are and remain the exclusive property of Mallory Intelligence, Inc. and its licensors. These Terms do not grant you any rights to use our trademarks, logos, or brand features without our prior written consent.
7. Publicity
You grant Mallory a limited, non-exclusive, royalty-free, worldwide, revocable license to use your company name and logo to identify you as a Mallory customer on our website and in our marketing materials. This license is solely for the purpose of identifying you as a customer and does not permit any other use of your trademarks. You may revoke this license at any time by contacting us at legal@mallory.ai, and we will cease new uses within a reasonable period following your request.
8. Your Data
You retain all rights to the data you submit to the Services (“Customer Data”). You grant Mallory a limited, non-exclusive license to use, process, and store Customer Data solely as necessary to provide the Services. We will not sell your Customer Data to third parties. Our use of your data is further described in our Privacy Policy. Where Mallory processes personal data on your behalf, that processing is governed by our Data Processing Addendum, which is incorporated into these Terms by reference.
9. Mallory Data
“Mallory Data” means the data, content, and intelligence the Services make available to you, including vulnerability and exploitation data, observables and indicators, threat actor and malware profiles, stories, enrichments, scores, correlations, and summaries, in any form, whether delivered through the application, API, MCP, feeds, exports, reports, or integrations. Mallory Data is part of the Services and is subject to Section 6, whether or not the individual facts it describes are publicly available. Mallory's selection, compilation, enrichment, and analysis of those facts are its property. Mallory Data does not include Customer Data.
License. Subject to these Terms and your subscription, Mallory grants you a limited, non-exclusive, non-transferable, non-sublicensable license, during your subscription, to use Mallory Data solely for your internal security operations, such as detection, investigation, incident response, vulnerability management, threat hunting, and reporting to your own personnel, unless your order form expressly permits a broader use. If you use the free Community plan, this license is limited to your personal, non-commercial use.
Third-Party Tools. You may send Mallory Data to third-party tools and platforms you use to run your security program, such as SIEM, SOAR, ticketing, or AI assistant tools (“Third-Party Tools”), provided that: (a) each Third-Party Tool processes Mallory Data solely on your behalf and to provide its services to you; (b) the provider of the Third-Party Tool does not use Mallory Data for its own purposes, including to develop or improve its products, to build or enrich datasets or threat intelligence, or to train, fine-tune, or evaluate artificial intelligence or machine learning models; and (c) you remain responsible for each provider's handling of Mallory Data. If you learn that a provider is using Mallory Data in a way this Section does not permit, you will promptly notify us and take reasonable steps to stop that use.
Restrictions. Except as expressly permitted in this Section or your order form, you will not, and will not permit any third party to:
- Sell, resell, license, sublicense, distribute, publish, or otherwise make Mallory Data available to any third party.
- Use Mallory Data to build, enrich, or benchmark any product, service, dataset, or threat intelligence offering that is provided to third parties or that competes with the Services.
- Use Mallory Data to train, fine-tune, or evaluate artificial intelligence or machine learning models. Providing Mallory Data as input to an AI tool to perform your internal security operations is permitted if the tool's provider does not retain it to train or improve its models.
- Scrape, bulk download, systematically copy, or store Mallory Data beyond what is reasonably necessary for your permitted use.
- Remove or obscure any attribution or proprietary notices in Mallory Data.
After Termination. When your subscription ends, your license to Mallory Data ends and you will stop using and delete it. You may keep Mallory Data that has already been incorporated into your own security records, such as tickets, incident reports, detection rules, and blocklists, for your internal use, subject to this Section. This Section survives termination of these Terms.
10. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.
11. Service Availability and Support
We strive to maintain high availability of the Services but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. Support is provided in accordance with the support plan included in your subscription.
12. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be error-free, secure, or meet your specific requirements.
13. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Mallory.ai Inc., its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the Services. Our total aggregate liability shall not exceed the amounts paid by you to Mallory during the twelve (12) months preceding the event giving rise to the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless Mallory Intelligence, Inc. and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
15. Term and Termination
These Terms are effective until terminated. You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Services at any time for any reason, including breach of these Terms.
Upon termination, your right to use the Services will immediately cease, and Section 9 governs any Mallory Data you retain. We will make your Customer Data available for export for 30 days following termination, after which we may delete it.
16. Modifications to Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.
17. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
18. General Provisions
Entire Agreement. These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement between you and Mallory regarding the Services.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Waiver. The failure of Mallory to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
19. Contact Information
If you have any questions about these Terms, please contact us at:
Mallory.ai Inc.
Email: legal@mallory.ai