The U.S. Cybersecurity and Infrastructure Security Agency (CISA) added CVE-2025-40551—a critical (CVSS 9.8) SolarWinds Web Help Desk (WHD) vulnerability—to its Known Exploited Vulnerabilities (KEV) catalog after confirming active exploitation. The flaw is described as deserialization of untrusted data that can enable unauthenticated remote code execution, potentially allowing full compromise of affected WHD servers; the issue was reported to SolarWinds by Horizon3.ai researcher Jimi Sebree.
CISA also issued a directive requiring U.S. federal civilian agencies to patch CVE-2025-40551 by the stated deadline, and SolarWinds released a fix in Web Help Desk version 2026.1. Reporting tied the bug to a prior WHD issue (CVE-2024-28986) and characterized CVE-2025-40551 as part of a sequence of vulnerabilities involving bypasses of earlier fixes; CISA’s KEV update also included additional exploited flaws in Sangoma FreePBX (including CVE-2019-19006 and CVE-2025-64328) and GitLab (CVE-2021-39935, SSRF), expanding the set of vulnerabilities agencies must remediate under KEV timelines.

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After warning that attackers were actively exploiting CVE-2025-40551, CISA set an accelerated deadline of February 6, 2026 for federal civilian agencies to patch the SolarWinds Web Help Desk flaw. The other newly added KEV vulnerabilities were given a later remediation deadline of February 24, 2026.
CISA updated its Known Exploited Vulnerabilities catalog to add SolarWinds Web Help Desk CVE-2025-40551, two Sangoma FreePBX flaws, and GitLab CVE-2021-39935, citing active exploitation or credible in-the-wild risk. The KEV addition formally required U.S. federal civilian agencies to remediate the issues under BOD 22-01.
SolarWinds disclosed CVE-2025-40551 and released Web Help Desk version 2026.1 to fix the critical unauthenticated deserialization flaw, along with several other security issues. The patch release followed reports from Horizon3.ai and watchTowr.
Horizon3.ai researcher Jimi Sebree traced a new SolarWinds Web Help Desk vulnerability, CVE-2025-40551, back to an earlier 2024 issue and reported it to SolarWinds. The report was made on December 5, 2025.
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