BlackFile, a financially motivated extortion group likely tied to The Com and overlapping with activity tracked by CrowdStrike as Cordial Spider, has targeted retail and hospitality organizations with voice-phishing campaigns that impersonate corporate IT help desks. Researchers at Palo Alto Networks Unit 42 and RH-ISAC said the group has been active since at least February 2026, using spoofed phone numbers and fake corporate single sign-on pages to trick employees into surrendering credentials and one-time passcodes.
After gaining access, the attackers register their own devices to bypass MFA, escalate privileges into administrative and executive accounts, and steal data from platforms including Salesforce and SharePoint through legitimate API and download functions. The stolen information is moved to attacker-controlled infrastructure, posted on a dark web leak site, and used to support seven-figure ransom demands sent from compromised employee accounts or Gmail; in some cases, the group has also used swatting against employees and executives to intensify pressure on victims.

Mallory correlates global threat intelligence with your attack surface — know if you’re exposed before adversaries strike.
4 events from the most recent confirmed update back to the earliest known activity.
Palo Alto Networks Unit 42 and RH-ISAC publicly reported that BlackFile is likely associated with The Com, describing its use of spoofed help-desk vishing, MFA bypass through attacker-registered devices, privilege escalation, and data theft for extortion.
During its campaign, BlackFile escalated pressure on victims by exfiltrating data from platforms such as Salesforce and SharePoint, posting stolen data to a leak site, sending seven-figure ransom demands, and in some cases using swatting against employees and executives.
According to Palo Alto Networks Unit 42 and RH-ISAC, the financially motivated group BlackFile has conducted data-theft and extortion attacks against retail and hospitality organizations since February 2026 using vishing and fake corporate login pages.
Researchers said BlackFile's operations overlap with activity CrowdStrike tracks as Cordial Spider since at least October 2025, indicating the tactics or operators were active before the BlackFile name emerged publicly.
Vulnerabilities, threat actors, malware, products, organizations, and breaches Mallory has linked to this story.
3 references tracked. Mallory keeps watching after this page renders.
scworld.com
Open sourcecyberscoop.com
Open sourcebleepingcomputer.com
Open sourceMap indicators from this story to your assets and identify affected systems in minutes.
Every observed campaign, victim, and pivot linked to actors named in this story.
Malware, exploits, and IOCs connected to the activity described here.
YARA, Sigma, and Snort rules deployed to your SIEM as soon as they’re published.
Get matching new stories delivered to your team as they break — not the next morning.
Ask questions about this story and take action on the answers.