ServiceNow released security updates for the Now Platform to fix CVE-2025-3648, a high-severity vulnerability with a CVSS score of 8.2 that researchers at Varonis dubbed "Count(er) Strike." The flaw stems from a logical error in Access Control List (ACL) rule evaluation, allowing attackers to abuse range query requests to infer or retrieve data they should not be able to access. Both unauthenticated and authenticated attackers could exploit the issue under certain conditions.
The vulnerability affects ServiceNow Now Platform versions older than Xanadu and Yokohama and can expose sensitive information, including credentials, when specific ACL configurations are present. ServiceNow advised customers to upgrade affected instances to Xanadu or Yokohama and to review mitigation guidance in knowledge base articles KB2256712 and KB2046494 to reduce the risk of unauthorized data access.

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ServiceNow released security updates for its Now Platform to fix CVE-2025-3648, a high-severity ACL rule evaluation flaw dubbed "Count(er) Strike." The vulnerability could be exploited via range query requests by unauthenticated or authenticated attackers to access sensitive data on affected versions older than Xanadu and Yokohama.
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