OpenAI is investigating elevated error rates and degraded performance affecting ChatGPT and Codex. Users reported conversations failing to load, messages not sending, delayed or missing responses, unexpected errors, and interrupted sessions, with mobile users on Android and iPhone among those reporting problems. OpenAI’s status page identified 15 ChatGPT components and four Codex components as affected.
The disruption follows a September 3 ChatGPT Work Mode High Error Rates incident that OpenAI initially marked recovered, while additional user reports and a further issue continued. OpenAI has not disclosed a root cause, affected regions or features, mitigation timeline, or evidence linking the incident to a cyberattack, data breach, infrastructure failure, or third-party dependency.

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OpenAI publicly listed an incident under investigation involving elevated errors and degraded performance across 15 ChatGPT components and four Codex components. The company had not confirmed a root cause, mitigation timeline, affected regions, or attribution to a cyberattack or breach.
ChatGPT was reported down for many users at 14:20 UTC, with users reporting unloaded chats, message failures, stalled responses, and mobile-app issues. OpenAI acknowledged a further issue at 14:22 UTC; no root cause was publicly identified.
OpenAI recorded a ChatGPT Work Mode incident involving high error rates beginning at 12:04 AM UTC. The affected services were initially marked as recovered.
OpenAI’s status history listed elevated errors affecting ChatGPT Free and Go conversations.
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