Amazon's threat intelligence team uncovered an advanced persistent threat (APT) actor actively exploiting two previously unknown zero-day vulnerabilities in Cisco Identity Services Engine (ISE) and Citrix NetScaler ADC. The vulnerabilities, tracked as CVE-2025-5777 (Citrix Bleed 2) and CVE-2025-20337, allowed attackers to bypass authentication on Citrix NetScaler and achieve unauthenticated remote code execution on Cisco ISE, respectively. Amazon's MadPot honeypot network detected exploitation attempts before public disclosure, and further investigation revealed the deployment of a custom web shell disguised as a legitimate Cisco ISE component, enabling persistent access for the attackers. Both vulnerabilities were exploited in the wild before patches were available, highlighting the attackers' sophistication and their focus on critical identity and network access infrastructure.
The campaign demonstrated the threat actors' ability to quickly weaponize vulnerabilities and exploit patch gaps, with Amazon sharing technical details and indicators of compromise with Cisco to aid in remediation. The custom malware used in these attacks was specifically tailored for Cisco ISE environments, and the exploitation activity underscores the increasing targeting of systems that enforce enterprise security policies and manage authentication. Both Cisco and Citrix have since released patches to address the vulnerabilities, but the incident serves as a warning about the risks posed by zero-day exploitation of core network and identity management platforms.

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On November 12, 2025, Amazon published research describing the advanced campaign exploiting Cisco ISE and Citrix NetScaler zero-days, including technical details on the custom malware and the actor's tradecraft. The disclosure framed the activity as evidence of growing adversary focus on identity and access infrastructure.
Citrix released patches for CVE-2025-5777 on June 17, 2025, after Amazon had already observed exploitation in the wild. The flaw, later dubbed 'CitrixBleed 2,' was severe enough that U.S. federal agencies were reportedly given a one-day deadline to patch.
After identifying the campaign, Amazon shared its findings with Cisco, including details of the previously undisclosed Cisco ISE exploitation. At that stage, Cisco had not yet assigned a CVE and comprehensive patches were not yet available across affected branches.
During the campaign, the threat actor used a bespoke in-memory web shell and backdoor on Cisco ISE, disguised as a legitimate component and designed with advanced evasion features such as minimal forensic traces, custom encryption, and header-based access controls. The malware reflected deep knowledge of Java, Tomcat, and Cisco ISE internals.
Amazon's MadPot honeypot infrastructure detected the initial exploitation attempts tied to the campaign, helping uncover the actor's use of the Citrix and Cisco zero-days in the wild. This detection led Amazon Threat Intelligence to investigate the activity further.
In May 2025, Amazon observed an advanced threat actor exploiting CVE-2025-5777 in Citrix NetScaler and CVE-2025-20337 in Cisco ISE before public disclosure and before patches were broadly available. The activity targeted critical identity and network access infrastructure using a patch-gap exploitation approach.
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