Microsoft has announced the indefinite cancellation of its previously planned Mailbox External Recipient Rate Limit for Exchange Online, which would have imposed a daily cap on the number of external recipients for bulk email senders. The decision follows significant negative feedback from customers who reported that the proposed restriction would disrupt legitimate business operations, especially given the limited alternatives for bulk email sending. Microsoft emphasized its commitment to balancing security with usability and stated that it will seek smarter, more adaptive approaches to combat spam and abuse without hindering essential workflows.
While the external recipient rate limit has been scrapped, Microsoft confirmed that existing protections, such as the Recipient Rate Limit and Tenant-level External Recipient Rate Limit, remain in effect to prevent abuse. The company reiterated its intention to continue listening to customer feedback and to develop alternative security measures that do not impede business needs. In parallel, other major providers like Google are also tightening controls on bulk email to combat spam and phishing, requiring stricter authentication and compliance with new guidelines for high-volume senders.

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In early January 2026, Microsoft indefinitely canceled the planned 2,000 external-recipient daily limit for Exchange Online after significant customer feedback about operational disruption. The company said existing limits would remain in place while it pursues less disruptive, more adaptive anti-abuse measures.
Microsoft scheduled the new Exchange Online external recipient cap to begin enforcement in 2025, with new tenants affected first and existing tenants later. The rollout was meant to phase in the anti-spam control while preserving existing recipient and tenant-level limits.
In April 2024, Google introduced stricter requirements for bulk email senders to Gmail accounts, including SPF/DKIM and DMARC authentication, easier unsubscribe options, and compliance with new anti-spam rules. The changes reflected broader industry efforts to harden email ecosystems against spam and phishing.
Microsoft announced plans in April 2024 to introduce a Mailbox External Recipient Rate Limit for Exchange Online, including a 2,000 external-recipient-per-day cap for bulk senders. The measure was intended to reduce spam, abuse, and malicious email activity from compromised or misused accounts.
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