A malicious campaign is using a convincing fake Zoom “waiting room” at uswebzoomus[.]com/zoom/ to trick Windows users into installing Teramind-based surveillance tooling, with reporting indicating roughly 1,437–1,500 victims in about 12 days. The page is designed to evade basic automated scanning by only triggering its behavior after real user interaction; it then simulates a live meeting by showing three scripted participants joining (e.g., “Matthew Karlsson,” “James Whitmore,” “Sarah Chen”), playing looped conversation audio, and displaying a persistent “Network Issue” banner to create frustration and prime the victim to accept an “update.”
After a short delay, an uncloseable “Update Available” prompt with a countdown forces a download of a Windows installer while the site displays a fake Microsoft Store “Zoom Workplace” installation screen as misdirection. The downloaded MSI (reported as zoom_agent_x64_s-i(__941afee582cc71135202939296679e229dd7cced) (1).msi) installs Teramind configured to report to an attacker-controlled account and to run with minimal/no visible installation cues; Teramind’s capabilities include screenshot capture, keystroke logging, and clipboard capture. Researchers attributed the campaign’s effectiveness primarily to psychological manipulation rather than sophisticated exploitation, and Teramind stated it is not affiliated with the threat actors and did not authorize the malicious deployments.

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7 events from the most recent confirmed update back to the earliest known activity.
Teramind stated it was not affiliated with the threat actors and had not authorized use of its employee-monitoring software in the campaign. The statement clarified that attackers were abusing a legitimate commercial tool for covert surveillance.
Researchers disclosed that the MSI used across the Zoom and Google Meet lures was identical and used a .NET custom action to extract a Teramind instance ID from the filename, allowing one binary to support multiple attacker accounts. The analysis also documented a connectivity check to rt.teramind.co, default stealth mode, persistence via two Windows services, and published hashes, domains, and other IoCs.
Following the Zoom-domain suspension, researchers observed the same operation continue through a Google Meet-themed domain and related infrastructure. The new lure delivered the same MSI payload, showing the campaign had expanded beyond Zoom impersonation.
After researchers reported the Zoom-themed domain used in the campaign, Namecheap suspended it. This disrupted the original lure infrastructure but did not end the operation.
Malwarebytes published analysis of the fake Zoom "waiting room" scam, describing how the site simulated a broken meeting and triggered a disguised Zoom Workplace/MSI install. The report noted the installer had little to no antivirus detection at the time and advised victims to treat affected devices as compromised.
Within about 12 days of detection, the fake Zoom campaign reportedly compromised approximately 1,437 to 1,500 users worldwide. The installer deployed Teramind configured to report to attacker-controlled accounts while remaining minimally visible on victim systems.
A social-engineering campaign using a fake Zoom "waiting room" site to deliver a malicious MSI installer was first detected via Microsoft Defender for Endpoint. The operation used a convincing broken-call scenario and forced update prompt to trick Windows users into installing a stealth-configured Teramind agent.
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