Samsung reached a settlement with the Texas Attorney General to resolve allegations that its smart TVs collected and processed Automated Content Recognition (ACR) viewing data without Texans’ express, informed consent. Texas alleged Samsung’s ACR-based Viewing Information Services (VIS) captured viewing behavior (including claims it could capture on-screen content) and used it for targeted advertising, and a court initially found “good cause to believe” consumers were automatically enrolled via dark patterns that made privacy disclosures difficult to review.
Under the agreement, Samsung will revise privacy disclosures and implement clear, conspicuous disclosure and consent screens so consumers can make an informed choice about data collection and use; Samsung said it does not concede wrongdoing and maintains its prior notices complied with state regulations, while emphasizing it does not “spy” on customers. Texas’s broader litigation against other smart TV manufacturers—Sony, LG, Hisense, and TCL—remains ongoing.

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During the litigation, Texas briefly secured a temporary restraining order citing likely violations tied to Samsung's smart TV data collection and enrollment practices. The order was later vacated.
As part of the settlement, Samsung agreed to promptly update its smart TVs with clearer, more conspicuous privacy disclosures and consent screens so Texas consumers can make informed choices about ACR data collection and use. Related lawsuits against Sony, LG, Hisense, and TCL remained ongoing.
Samsung reached a settlement with the State of Texas requiring it to stop collecting or processing ACR viewing data from Texas consumers without express consent. Samsung said it did not agree that its prior practices violated regulations but agreed to enhance disclosures and consent mechanisms.
In December 2025, Texas filed lawsuits alleging that Samsung and other major smart TV manufacturers collected and processed consumers' Automated Content Recognition viewing data without fully informing users or obtaining valid consent. The state also alleged the companies used dark patterns and violated the Texas Deceptive Trade Practices Act.
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