Craneware Breach Exposes Employee and Customer Data at Major US Hospital Software Provider
Breach & Incident Intelligence · 9 sources · Updated 4mo ago · First seen Jul 20, 2026

Craneware, a U.K.-based healthcare software company whose products are used by more than 2,000 U.S. hospitals and nearly 10,000 clinics and retail pharmacies, disclosed that attackers breached a subset of its internal data environment and exfiltrated employee, customer, and business partner information. The company said unauthorized individuals viewed and copied a significant volume of file names tied largely to non-sensitive or publicly available regulatory data, but confirmed that some sensitive corporate records were also taken.
The company said the intrusion has been contained and that the attackers no longer have access, with no disruption reported to Craneware operations or the hospital services it supports. Craneware said it activated its incident response plan, brought in external cybersecurity and forensic investigators, and notified the FBI and the U.K. Information Commissioner’s Office, while continuing to determine the full scope of the breach and whether any additional impacted data sets are involved.


