AWS introduced AWS DevOps Agent, an AI-powered operations assistant designed to help DevOps and SRE teams investigate AWS Network Firewall connectivity incidents by analyzing telemetry and configuration data across AWS environments. The agent uses AWS APIs to review firewall logs, VPC Flow Logs, route tables, firewall policies, and recent AWS CloudTrail activity to identify likely root causes and recommend mitigations, aiming to speed diagnosis of outages and misconfigurations.
AWS highlighted several troubleshooting scenarios, including blocked traffic caused by a domain deny list, packet drops tied to stateless rule priority conflicts, and asymmetric routing across Availability Zones. The service can also correlate incidents with recent infrastructure or application changes by integrating with repositories and CI/CD platforms such as GitHub, GitLab Self-Managed, AWS CloudFormation, AWS CDK, Amazon ECR, and Terraform, while alerting workflows can be tied into Amazon CloudWatch, Amazon SNS, AWS Lambda, and AWS Secrets Manager to support automated investigation and stronger deployment guardrails.

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AWS published a Security Blog post describing how AWS DevOps Agent can investigate AWS Network Firewall connectivity incidents by analyzing logs, routing, policies, and recent CloudTrail activity to identify root causes and recommend mitigations.
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