A high-severity vulnerability tracked as CVE-2026-38447 affects osTicket 1.18.3, where API keys were generated with MD5 using partially predictable inputs including the current timestamp and client IP address. The design made key generation sufficiently guessable that an attacker who could estimate creation time and source IP could brute-force or recover API keys far more easily than with properly random tokens, potentially enabling unauthorized REST API access, ticket creation as arbitrary users, and cron-job triggering for IP-whitelisted hosts.
The issue was disclosed by researcher Anindya Sankar Roy and later assigned a CVSS v3.1 vector of AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H, with metadata indicating automatable exploitation potential but no known active exploitation. A subsequent osTicket security commit replaced the deterministic MD5-and-time-based scheme with a 48-character random uppercase alphanumeric key and updated the staff interface to partially mask API keys, reflecting broader secure-design guidance against broken or risky cryptographic algorithms such as MD5 and against predictable token generation.

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3 events from the most recent confirmed update back to the earliest known activity.
The CVE record for CVE-2026-38447 was newly received by cve@mitre.org and modified the same day for the osTicket API key weakness. The entry added CVSS v3.1 scoring, CWE-331 classification, SSVC metadata, and references to the public disclosure, affected source files, and the fixing commit.
An osTicket commit replaced the deterministic MD5-and-time-based API key generation logic with a 48-character random uppercase alphanumeric key. The same commit also changed the staff UI to shroud displayed API keys instead of showing them in full, and stated it addressed a report from Anindya Sankar Roy.
A GitHub disclosure described weak API key generation in osTicket 1.18.3 and earlier, where MD5 was used with partially predictable inputs such as the current Unix timestamp and client IP address. The disclosure said no fixed version had been released at that time and credited Anindya Sankar Roy as the discoverer.
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