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Verizon suffered a service outage that disrupted voice calling for wireless customers in some parts of the United States, leaving users unable to make or receive phone calls. Outage tracking site Downdetector showed more than 12,000 incident reports by late afternoon, while customers also reported problems on social media.
Verizon acknowledged the incident and said engineers were working to identify and resolve the issue. The company directed customers to its network status page for updates as reports continued to indicate widespread calling problems affecting portions of its wireless network.
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By 4:25 p.m. ET, Downdetector showed more than 12,000 reports related to the Verizon outage, indicating broad customer impact.
Verizon confirmed the service issue and said its engineers were working quickly to identify and resolve it, directing customers to its network status page for updates and apologizing for the disruption.
On Saturday afternoon, Verizon experienced a service outage affecting voice services for wireless customers in some parts of the United States, with users reporting they could not make or receive phone calls.
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