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The Federal Communications Commission proposed a consumer-facing Robocall Scorecard that would rate domestic retail voice providers on how effectively and transparently they prevent illegal robocalls. The FCC is seeking public input on the scorecard’s usability, rating methodology, data sources, reliability limitations, and which providers should be included. Proposed measures combine operational controls—such as call labeling, blocking, and responsiveness to traceback requests—with outcomes, including whether illegal calls reach consumers and whether legitimate calls are wrongly blocked.
The FCC is considering information from the Robocall Mitigation Database, consumer complaints, enforcement actions, the Industry Traceback Group, and the Federal Trade Commission. Chairman Brendan Carr said the scorecard is intended to help consumers compare providers while pressuring carriers to strengthen their controls. Separately, the agency removed 14 providers from the Robocall Mitigation Database for failing to correct or respond to deficient certifications; other U.S. providers must block traffic from those companies within two days.
See the reporting duties and controls this puts on the clock.
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The FCC removed 14 telecommunications providers from the Robocall Mitigation Database after they failed to respond to or correct noncompliant certifications. Other U.S. providers are required to block traffic from the removed providers within two days.
The FCC proposed a consumer-facing public scorecard to assess domestic retail voice providers’ anti-robocall practices and measurable outcomes. It issued a public notice seeking feedback on usability, ratings criteria, data sources, reliability limitations, and which providers should be covered.
See what this changes for your reporting obligations and which controls it puts on the clock.
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Europol has issued a position paper highlighting the severe financial impact of caller ID spoofing, which enables criminals to impersonate trusted organizations and commit fraud, resulting in nearly $1 billion in annual losses. The agency calls for urgent, coordinated regulatory and technical solutions, such as international traceback mechanisms, standardized information sharing, and tools to validate inbound calls, to address the cross-border nature of these scams and improve law enforcement's ability to trace perpetrators. In parallel, the U.S. Federal Communications Commission (FCC) has adopted a new rule aimed at combating the surge in robocalls, particularly those originating overseas. The rule expands the definition of caller identity information, requires service providers to verify and display accurate caller data—including verified names and potentially brand logos—and mandates alerts for calls from foreign sources. These measures are designed to increase transparency, help consumers make informed decisions, and reduce the effectiveness of fraudulent robocalls and caller ID spoofing schemes.
Jun 29, 2026
The Federal Communications Commission proposed and then ordered a **$4.5 million** penalty against U.S. voice service provider **Voxbeam Telecommunications** for allegedly accepting and routing suspicious robocall traffic from **Axfone**, a Czech Republic-based provider that was not listed in the FCC’s **Robocall Mitigation Database**. The agency said Voxbeam was barred from carrying Axfone’s traffic over U.S. networks but still transmitted calls between **March 31 and April 3, 2025**, enabling tens of thousands of scam calls to reach Americans. According to the FCC, the robocalls spoofed fraud prevention and customer service numbers tied to **Bank of America, Chase**, and other financial institutions, using non-compliant and long-dormant accounts to impersonate banks and target customers. The investigation began after a bank reported the scam activity, and FCC Chairman **Brendan Carr** said gateway providers are responsible for blocking illegal foreign call traffic rather than serving as pass-throughs for it.
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The Federal Communications Commission (FCC) is preparing to vote on whether to repeal cybersecurity regulations that were introduced following the Salt Typhoon attacks on U.S. telecommunications providers. These Biden-era rules, enacted in early 2025, required telecom carriers to implement basic security controls to prevent unauthorized access, but are now facing reversal under the Trump administration. Industry groups have petitioned the FCC, arguing that the agency overstepped its legal authority by interpreting the Communications Assistance for Law Enforcement Act (CALEA) to impose broad cybersecurity mandates, which they claim were not intended by Congress. The move to rescind these rules comes amid ongoing concerns about the security of the U.S. telecommunications sector, highlighted by the Salt Typhoon incident and subsequent calls from lawmakers for stronger, mandatory cybersecurity standards. Despite bipartisan pressure, including a Senate resolution and letters from Senators Wyden and Warner, the Cybersecurity and Infrastructure Security Agency (CISA) has not released a critical report on telecom sector vulnerabilities. The debate underscores the tension between regulatory authority, industry resistance, and the urgent need to address persistent cyber threats targeting national communications infrastructure.
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