Two major Ransomware-as-a-Service (RaaS) groups, Medusa and DragonForce, have been identified exploiting critical vulnerabilities in the SimpleHelp Remote Monitoring and Management (RMM) platform to gain SYSTEM-level access across managed service provider (MSP) environments. The attackers leveraged three specific flaws—CVE-2024-57726, CVE-2024-57727, and CVE-2024-57728—to compromise RMM servers, pivot into downstream customer networks, and deploy ransomware payloads. Medusa operators used legitimate IT management tools like PDQ Inventory and PDQ Deploy to distribute ransomware, disable Microsoft Defender, and exfiltrate sensitive data using RClone, while DragonForce was also observed exploiting these flaws for similar access and impact.
The attacks resulted in widespread file encryption, ransom notes, and double-extortion tactics, with stolen data posted on dark web leak sites and promoted via Telegram. The campaigns highlight the significant risk posed by unpatched RMM platforms in the IT supply chain, as attackers can rapidly escalate privileges and impact multiple organizations through a single compromised MSP. Security researchers emphasize the need for immediate patching of SimpleHelp RMM vulnerabilities and enhanced monitoring of MSP environments to mitigate further exploitation by ransomware groups.

Mallory correlates global threat intelligence with your attack surface — know if you’re exposed before adversaries strike.
2 events from the most recent confirmed update back to the earliest known activity.
Subsequent reporting said DragonForce evolved its ransomware tooling by using a bring-your-own-vulnerable-driver technique to kill endpoint detection and response products. The same report also noted the group fixed encryption flaws in its Conti v3-derived codebase, indicating a technical maturation of the malware.
A reported campaign described Medusa and DragonForce abusing vulnerabilities in SimpleHelp remote monitoring and management software to gain SYSTEM-level access, highlighting managed service providers as a key exposure point. The reporting indicates the flaws were being actively leveraged in real-world intrusions.
Vulnerabilities, threat actors, malware, products, organizations, and breaches Mallory has linked to this story.
2 references tracked. Mallory keeps watching after this page renders.
securityonline.info
Open sourcesecurityonline.info
Open sourceMap indicators from this story to your assets and identify affected systems in minutes.
Every observed campaign, victim, and pivot linked to actors named in this story.
Malware, exploits, and IOCs connected to the activity described here.
YARA, Sigma, and Snort rules deployed to your SIEM as soon as they’re published.
Get matching new stories delivered to your team as they break — not the next morning.
Ask questions about this story and take action on the answers.