European Law Enforcement Dismantles Ukrainian Call Center Fraud Network

European law enforcement agencies, supported by Eurojust, have dismantled a large-scale fraud network operating multiple call centers in Ukraine that targeted victims across Europe. Authorities from Ukraine, the Czech Republic, Latvia, and Lithuania arrested 12 suspects and identified 45 individuals involved in the operation, which defrauded over 400 victims of more than 10 million euros. The criminal group used various schemes, including impersonating police officers and bank employees, convincing victims their accounts were compromised, and instructing them to transfer funds to "safe" accounts controlled by the network. In some cases, victims were persuaded to install remote access software, allowing the criminals to hijack their bank accounts, and some fraudsters even met victims in person to collect cash using stolen card details.

The call centers, located in Dnipro, Ivano-Frankivsk, and Kyiv, employed around 100 people recruited from several European countries. Employees were paid commissions of up to 7% of the stolen funds and were promised bonuses such as cash, cars, or apartments for exceeding certain fraud targets, though these rewards were never distributed. During coordinated raids on December 9, 2025, authorities conducted 72 searches, seizing vehicles, weapons, computers, cash, and forged identification documents. The operation highlights the transnational nature of organized fraud and the effectiveness of coordinated law enforcement action across European borders.