CISA, the NSA, and MS-ISAC warned that a financially motivated phishing campaign targeted U.S. federal civilian executive branch personnel by abusing legitimate remote monitoring and management tools, notably ScreenConnect and AnyDesk. Help desk-themed phishing emails and typosquatted domains impersonating brands including Norton, Geek Squad, Amazon, Microsoft, McAfee, and PayPal lured victims into downloading portable RMM executables that often required no installation or administrator privileges, giving attackers remote access to victim systems.
The attackers used that access to run refund scams, manipulating victims’ online bank account views and convincing them to send money back to the fraudsters. The agencies said the same foothold could also support persistence, command and control, lateral movement, or resale of access to other criminal or state-linked actors, and urged defenders to review indicators of compromise, audit RMM usage, monitor execution of portable binaries, restrict remote access pathways, block common RMM ports, and strengthen phishing defenses and user awareness. ConnectWise said legitimate software can be misused by threat actors and that it pursues takedowns of malicious sites when notified.

Mallory correlates global threat intelligence with your attack surface — know if you’re exposed before adversaries strike.
4 events from the most recent confirmed update back to the earliest known activity.
Following the advisory, ConnectWise stated that its ScreenConnect software can be misused by threat actors, that it submits takedown requests for malicious sites and domains when alerted, and that it was engaging impacted federal agencies for more information.
On January 26, 2023, CISA, NSA, and MS-ISAC issued a joint cybersecurity advisory warning that cybercriminals were abusing legitimate RMM software in a widespread campaign against federal networks. The advisory detailed the use of portable executables, refund scam tactics, indicators of compromise, and mitigation guidance for defenders.
CISA identified the malicious campaign in October 2022 through retrospective analysis of EINSTEIN data. The activity was linked to phishing emails, typosquatting infrastructure, and brand impersonation themes involving companies including Norton, Geek Squad, Amazon, Microsoft, McAfee, and PayPal.
A financially motivated phishing campaign targeting U.S. federal civilian executive branch personnel was active by at least June 2022. The actors used help desk-themed lures to trick victims into downloading legitimate remote monitoring and management tools such as ScreenConnect and AnyDesk.
Vulnerabilities, threat actors, malware, products, organizations, and breaches Mallory has linked to this story.
2 references tracked. Mallory keeps watching after this page renders.
cisa.gov
Open sourcetechtarget.com
Open sourceMap indicators from this story to your assets and identify affected systems in minutes.
Every observed campaign, victim, and pivot linked to actors named in this story.
Malware, exploits, and IOCs connected to the activity described here.
YARA, Sigma, and Snort rules deployed to your SIEM as soon as they’re published.
Get matching new stories delivered to your team as they break — not the next morning.
Ask questions about this story and take action on the answers.