Microsoft restored access to the My Sign-Ins portal at mysignins.microsoft.com after an outage blocked some users from setting up or changing multi-factor authentication settings and triggered 504 Gateway Timeout errors. The company tracked the disruption under incident MO1329260, publicly acknowledged the issue through Microsoft 365 status channels, and initially attempted to mitigate impact by failing over the service to alternate infrastructure while monitoring telemetry as elevated error rates continued.
Microsoft later said the outage was caused by a recent cache configuration change. During the failover, high CPU and memory utilization coincided with peak European traffic and prevented the service from handling request volume, prompting Microsoft to roll back the mitigation and return traffic to the original infrastructure. The incident disrupted MFA enrollment, self-service sign-in management, onboarding, account recovery, and organizations enforcing Conditional Access policies that require MFA registration, creating a risk of temporary user lockouts until service was stabilized.

See affected versions and whether adversaries are exploiting it.
3 events from the most recent confirmed update back to the earliest known activity.
Microsoft later said access to the My Sign-Ins service had been restored and attributed the disruption to a recent cache configuration change. The company said high CPU and memory utilization during peak EU traffic contributed to the failed mitigation, after which it rolled back the mitigation actions and restored traffic to the original infrastructure.
As part of mitigation efforts, Microsoft failed over the affected service to alternate healthy infrastructure while monitoring telemetry and evaluating further stabilization steps because elevated error rates persisted.
Microsoft publicly confirmed an ongoing incident affecting some customers' ability to set up multi-factor authentication and access the My Sign-Ins portal, with impacted users seeing 504 Gateway Timeout errors. The company tracked the issue under incident MO1329260.
Vulnerabilities, threat actors, malware, products, organizations, and breaches Mallory has linked to this story.
See whether adversaries are exploiting this yet, and where the affected versions run in your environment.
3 references tracked. Mallory keeps watching after this page renders.
cybersecuritynews.com
Open sourcebleepingcomputer.com
Open sourcebleepingcomputer.com
Open sourceMap indicators from this story to your assets and identify affected systems in minutes.
Every observed campaign, victim, and pivot linked to actors named in this story.
Malware, exploits, and IOCs connected to the activity described here.
YARA, Sigma, and Snort rules deployed to your SIEM as soon as they’re published.
Get matching new stories delivered to your team as they break — not the next morning.
Ask questions about this story and take action on the answers.