A phishing campaign is targeting Free Mobile customers with convincing copies of the provider’s official email templates and website, demanding payment of a supposedly overdue €9.99 invoice to avoid service suspension. Malwarebytes reported the campaign against the backdrop of Free Mobile’s October 2024 customer-data breach. CNIL lists €42 million in combined fines against FREE MOBILE and FREE over the breach; Malwarebytes cites a €27 million fine for Free Mobile.
The fraudulent emails direct recipients through URL shorteners and attacker-controlled domains to pages requesting credit card details. Recent variants use authentic-looking domains hosted by Cloudflare, including espace-free-mobile.pro, freesas.info, and regularisation-free.info. The report does not establish that the attackers used information stolen in the breach. Customers should verify billing demands through Free Mobile’s official app or independently accessed website, while security teams should monitor for these domains and billing-themed impersonation.

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4 events from the most recent confirmed update back to the earliest known activity.
A Malwarebytes employee received an email copying Free Mobile's branding and demanding payment of a €9.99 invoice to prevent service suspension. Its apparently legitimate link redirected through a URL shortener to espace-free-mobile.pro, where an authentic-looking payment form requested credit card details.
An unauthorized party accessed sensitive Free Mobile customer records, including bank account details and login information, in October 2024.
A phishing example identified as occurring in July routed recipients through a shortened URL to an attacker-controlled Free Mobile payment impersonation page. The source does not explicitly specify the year for this example.
CNIL imposed fines totaling €42 million on Free and Free Mobile over the data breach. Malwarebytes reports that Free Mobile's €27 million penalty was imposed in January for failures to protect customer data, without explicitly specifying the year.
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