ClickFix and FileFix Social Engineering Techniques for Malware Delivery

Cybercriminals are leveraging social engineering techniques known as ClickFix and its new variant, FileFix, to trick users into executing malicious commands on their Windows systems. The ClickFix method involves compromised websites displaying fake CAPTCHA-style pages that prompt users to "verify you are human." When users interact with these pages, malicious content is injected into their clipboard, and they are instructed to paste and run this content via the Windows Run dialog, leading to the installation of remote access tools such as NetSupport RAT. The SmartApeSG campaign is one example actively using this approach, with infection chains triggered under specific conditions on compromised sites.

The FileFix variation, recently observed in the wild, shifts the attack vector by instructing users to paste malicious commands into the Windows File Explorer address bar instead of the Run dialog. This subtle change exploits user familiarity with File Explorer, making the attack less suspicious and increasing the likelihood of success. Both techniques rely on phishing emails or fake service pages to lure victims, and the end goal is typically the deployment of remote access malware. Security teams should be aware of these evolving tactics and educate users about the risks of following unsolicited instructions involving system dialogs or file paths.